Incident Details

This page contains all current information on the status of this incident.



Start

2020-09-14 02:00:00 UTC


End

2020-09-14 07:55:00 UTC


Severity

Minor Outage


Current Status

Resolved


Services Impacted

- SolarWinds Endpoint Detection&Response (APAC)
- SolarWinds Endpoint Detection&Response (Europe)
- SolarWinds Endpoint Detection&Response (Americas)


Description

There is an identified issue with SolarWinds Endpoint Detection & Response (Standalone & Integrated) that is affecting performance



Timeline

2020-09-14 07:55:00 UTC

SolarWinds has implemented the fix, and this issue should be resolved

2020-09-14 04:53:05 UTC

The root cause of the issue has been identified and SolarWinds is working on a fix

2020-09-14 02:21:59 UTC

We identified cause of the issue and are working on the solution.

2020-09-14 02:00:00 UTC