Incident Details

This page contains all current information on the status of this incident.



Start

2020-06-29 17:12:00 UTC


End

2020-06-30 12:13:08 UTC


Severity

Minor Outage


Current Status

Resolved


Services Impacted

- SolarWinds Backup (Americas)


Description

SolarWinds®Backup Americas

There is an identified issue with SolarWinds®Backup that is affecting performance.

We are currently investigating to identify the root cause. Please check back for updates.



Timeline

2020-06-30 12:13:08 UTC

SolarWinds has implemented the fix, and this issue should be resolved.

2020-06-30 02:53:30 UTC

The root cause of the issue has been identified and SolarWinds is working on a fix.

2020-06-29 17:33:04 UTC

We identified cause of the issue and are working on the solution.

2020-06-29 17:12:00 UTC