Active Incidents


2020-07-10 04:00:00 UTC

SolarWinds® MailAssure [APAC,EMEA, Americas]

There is an identified issue with MailAssure that is affecting performance.

We are currently investigating to identify the root cause. Please check back for updates.


Update | 2020-07-10 05:22:49 UTC

We identified cause of the issue and are working on the solution.

Investigating | 2020-07-10 04:00:00 UTC


2020-07-09 11:00:00 UTC

SolarWinds® Backup EMEA

There is an identified issue with one of our EMEA storage nodes for Solarwinds Backup, that is affecting performance. This may affect running backups and restores

We are currently investigating to identify the root cause. Please check back for updates.


Update | 2020-07-09 11:22:54 UTC

We identified cause of the issue and are working on the solution.

Investigating | 2020-07-09 11:00:00 UTC


Planned Maintenance


2020-07-14 18:00:00 UTC

SolarWinds® Backup, Mail Assure, Take Control (EMEA)

On 14th Jul-2020 between 18:00 UTC to 23:00 UTC, we will be performing maintenance. The interruption to the service should not exceed to 30 minutes.

Access to the Backup Console, Mail Assure and Take Control may be limited during this time.


2020-07-11 07:00:00 UTC

SolarWinds® Backup EMEA/Americas/APAC On Saturday, July 11 between 7.00 UTC and 09.00 UTC we will be performing maintenance.

This may result in Cloud Management Console and Cloud2Cloud Backup Management being unavailable.


2020-07-11 13:00:00 UTC

SolarWinds® RMM Hong Kong

On Saturday 11th July 2020 between 13:00 UTC and 19:00 UTC we will be performing maintenance.

This may result in the dashboard being inaccessible intermittently during this period.


Active Incident